Program Manager

TYPE: Full-time, salaried

COMPENSATION & BENEFITS: Salary is commensurate with experience. Benefits are extremely competitive and include health/dental/vision insurance for employee (and, if applicable, spouse and/or dependents), generous PTO, holidays, and retirement contributions.

LOCATION: BikeNWA’s offices are located at 501 SE 3rd Street in Bentonville, Arkansas, although the Program Manager will be required to regularly work in cities throughout Benton and Washington Counties.

SUMMARY: With limited supervision, the Program Manager will manage existing programs and develop and launch new programs. The ideal candidate will share BikeNWA’s commitment to transform Northwest Arkansas into a fun and welcoming place to ride bicycles for both recreation and transportation by creating a vibrant cycling community and a connected and safe network of bicycle infrastructure.

ABOUT US: Founded in 1999, BikeNWA has been working for nearly two decades to make Northwest Arkansas a more bike-friendly region. With the construction of the Razorback Greenway and an ever-expanding network of world-class natural surface trails, Northwest Arkansas has quickly become a mecca for mountain bikers and casual cyclists. We've come a long way, but this is just the beginning.

Our vision is a Northwest Arkansas that supports and encourages people to choose cycling as part of an everyday active and healthy lifestyle. To that end, we advocate for a network of convenient, low-stress and connected bicycle infrastructure that offers safe riding opportunities for both transportation and recreation for people of all ages and abilities. We also work to cultivate a widespread cycling culture that celebrates an active, healthy lifestyle and grows the regional economy.

BikeNWA is a small 501(c)(3) nonprofit with four full-time staff members (the Program Manager will be the fifth). We are primarily funded by the Walton Family Foundation.

TIME REQUIREMENTS: The unique responsibilities of the Program Manager will necessitate working beyond the normal workweek schedule (M-F, 9AM-5PM) to include regular evening and weekend work.


QUALIFICATIONS: The Program Manager must have excellent interpersonal, communications, and time-management skills. This role requires initiative and decisiveness combined with flexibility and a capacity to give and receive feedback graciously. The ideal candidate will be a self-starter and a collaborative colleague who can work effectively in a small and dynamic office.

  • Minimum of 3 years’ work experience in the development, launch, execution, and oversight of dynamic community programs; must be able to seamlessly assume responsibility for extant programs
  • Direct experience in active transportation project management is preferred
  • Minimum Bachelor’s degree, Master’s degree preferred
  • Excellent written and oral communication skills (including public speaking and moderating community meetings), attention to detail, demonstrated capacity to meet deadlines, and a commitment to proactive problem solving with an aim toward the greater good of the organization and the communities we serve
  • Proficiency in G Suite, Microsoft Office, Facebook, and Instagram
  • Proven organizational and time-management skills
  • Ability to work independently and as part of a team
  • Intellectual agility and the ability to analyze, think critically, and understand emerging issues that are directly relevant to programmatic funding areas
  • Valid driver’s license and reliable personal vehicle
  • Familiarity with Asana (task management system) and Adobe Creative Suite (in particular Illustrator, InDesign, and Photoshop) is a plus.



  • Manage planning and execution of at least three on-street protected bike lane pilot projects
  • Develop, launch, incubate, and oversee a local advocacy committee program; facilitate regular monthly meetings; direct committees toward achieving tangible, community-led infrastructure and policy goals
  • Coordinate with Bike Alliance member organizations to arrange quarterly meetings to discuss opportunities for collaboration, how to support each other’s missions and development plans, and create a cohesive bike advocacy community
  • Collaborate with a community partner to plan and execute an Open Streets Day pilot event
  • Develop and publish an online public score card that charts progress of cities annually on becoming more bike-friendly


  • Produce bike-related community events
  • Support community partners on an as-needed basis
  • Develop and launch new programs in response to emergent community needs
  • Liaise with elected officials, city staff, constituents, and other community partners to ensure success of programs and events
  • Research, create, and maintain program-specific budgets
  • Stay abreast of issues related to bike advocacy, bike infrastructure, and related policies
  • Create programmatic progress reports



While performing the duties of this job, the Administrative Assistant is regularly required to stand; reach with hands and arms; use hands to finger, handle, or feel objects and/or controls; move/carry files; and sit, walk, talk, and hear. The Administrative Assistant must occasionally lift and/or move up to 25 lbs. Specific vision abilities required to fulfill the duties of this job include close vision, the ability to perceive color, and the ability to adjust focus in order to handle extensive data collection, analysis, and summary reporting. Computer work will be a part of the daily workflow and process.

The work environment is typical for this type of job, and the noise level in the work environment is normal for that of a small to mid-sized office.

TO APPLY: Send a resume, cover letter, and brief description of your dream bike to no later than 11:59PM CST on 3-1-2018. Position is open until filled, but a start date of 4-1-2018 is preferred.

* * *

BikeNWA is an equal opportunity employer.